Exchange Policy

1. Use of the Website

You must be at least 18 years old or accessing the site under the supervision of a parent or guardian.

You agree to use this website only for lawful purposes and in accordance with these terms.

2. Account Registration

You may be required to create an account to access certain features.

You are responsible for maintaining the confidentiality of your account and password.

We reserve the right to suspend or terminate your account at our discretion.

3. Product Information

We strive for accuracy but do not guarantee that product descriptions, pricing, or availability are error-free.

Colors may appear differently due to screen settings.

We reserve the right to cancel orders with incorrect listings.

4. Pricing and Payment

All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

We accept various payment modes including UPI, credit/debit cards, net banking, and COD (in select locations).

Orders are confirmed only after successful payment, unless COD is selected.

5. Order Acceptance & Cancellation

Order confirmation does not imply final acceptance. We reserve the right to cancel any order due to:

Limited stock availability

Payment verification failure

Incorrect pricing or product information

Suspected fraud or misuse

6. Shipping & Delivery

Orders are dispatched within 1–3 business days and delivered within 4–7 days (India).

Delays may occur due to logistics issues or unforeseen factors.

Delivery timelines are estimates, not guarantees. Read our full Shipping Policy.

7. Returns & Refunds

Products can be returned within 7 days of delivery if defective, damaged, or incorrect.

Returns must be unused and in original condition with tags and packaging.

Refunds will be initiated after inspection. For full details, refer to our Refund Policy.

8. User Conduct

By using the Site, you agree:

Not to violate any laws or third-party rights

Not to post false, abusive, or misleading content

Not to upload viruses or malicious code

Not to exploit the Site for illegal or unauthorized purposes

9. Intellectual Property

All content, logos, graphics, and product designs are owned by Stombil Trade India Pvt. Ltd. and are protected by copyright and trademark laws.

You may not copy, reproduce, distribute, or exploit any content from this Site without our written consent.

Delivery timelines are estimates, not guarantees. Read our full Shipping Policy.

10. Limitation of Liability

We are not liable for any:

Indirect or consequential damages

Loss of data, profits, or business

Delay or inability to use the website due to technical reasons

Your use of the Site is at your own risk.

11. Termination

We may suspend or terminate your access to the Site at any time, without notice, for conduct that violates these Terms or is harmful to our business or other users.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

13. Changes to Terms

We reserve the right to update these Terms at any time without prior notice. Changes will be effective upon posting on this page. Continued use of the Site after changes implies acceptance.